PROFESSIONAL SERVICES
Axium's Professional Services offer a wide variety of value-added services.
Axium is concerned with your software implementation and providing you with a wide
variety of value-added services so you get the greatest benefit from your software.
From the implementation process to data conversions to consulting services, we can
continue to add value to your software investment.
“I had used Quickbooks for 16 years, but felt that the transition to PORTFOLIO has
not been difficult and people are beginning to enjoy the benefits firm-wide. We
have already been able to dramatically reduce the amount of time and paper we consume
to perform routine business operations."
– Landmark Consultants Inc.
|
Implementation Services
When you purchase Axium software, our goal is to get you up and running as efficiently
as possible. We are dedicated to your success and use a Project Status Process,
to ensure you have an accurate understanding of the mechanics involved in the implementation,
an ongoing view of your progress and learn methods to optimize your overall performance.
Our implementation process is designed for A/E firms and helps with everything from
maximizing software implementation and enhancing your workflow processes to improving
your bottom line and prepare for future growth.
Data Conversion Services
Axium's Data Conversion Services shorten the implementation process and gets your
firm on track to experiencing the benefits of your Axium software. Careful planning
of your implementation is critical to ensure data from your existing system is converted
to maximize your reporting capabilities. We will assist you in an analysis of your
firm's business process, technical setup, current system requirements and potential
company expansion.
Consulting Services
“Axium took me to school on cost. Bottom line was that the Time and Expense jobs
were eroding the profit of our lump sum jobs because our billing rate tables had
not been adjusted even though hourly rates and salaries were going up. Our Axium
consultant pointed out we had a problem with our billing rates and we were quickly
able to adjust our billing rate tables and solve the issue. This is something we
would not have discovered using Quickbooks.”
– WESTAR Architects
Consulting Services is primarily responsible for managing client software implementations
and performing a variety of client consulting engagements. At Axium we ensure that
all of our consultants are certified and up-to-date on our software enhancements
and added features through yearly training, and by working closely with our internal
staff. Axium Certified Consultants use the architectural and engineering industry's
best practices and have a comprehensive understanding of Axium's products, data
structure, data flow, and methods for resolving any client issues.
- Pre/Post implementation setup
- Hands-on training
- Training on workflow processes and how to access information
- Creation of custom inquiries and reports
- Refinement of internal procedures
-
Planning for future expansion
To fully utilize the power of Axium's software, consultants are also available to
train clients on accounting processes, project management principles and how to
get the most out of Axium's software. Axium and our Consulting Partners offer a
breadth of services ranging from analyzing business processes to technical setup
to analyzing and planning the best course of action for a firm's future expansion.
For more information about our Client Services, contact an Axium Representative
at 800.844.0769 or email csupport@axiumae.com
for Protrax and ajera_support@axiumae.com
for Ajera.
>> Return to Services